Terms and Conditions
Welcome to Leora Selene (Private) Limited. By using our website and purchasing our products, you agree to the following terms:
Eligibility
- You must be at least 16 years old to make a purchase.
Product Information and Pricing
We strive to provide accurate product descriptions, images, and prices. Prices and promotions may change without notice.
Orders and Payments
- By placing an order, you agree to pay using available methods, including PayHere, bank transfer, or Cash on Delivery (COD).
- Checkout can be completed without creating an account, but accurate information is required for delivery.
- Payment details are securely processed by trusted third-party gateways; we do not store full card details.
Shipping and Delivery
- Standard in-stock items are delivered within 10 days in Sri Lanka.
- Custom orders: Delivery time will be decided based on the complexity and specifications of the order.
- International shipping is available; delivery charges apply.
- Tracking numbers are provided for all orders.
Refunds and Returns
- All sales are final. No refunds or returns are accepted.
- Limited warranty applies for manufacturing defects and plating issues within 6 months of delivery.
Intellectual Property
All content on our website, including images, text, and logos, is owned by Leora Selene and may not be used without permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages related to the use of our website or products.
We make no other warranties beyond the limited warranty specified above.
Amendments
We reserve the right to update these Terms & Conditions at any time.
Authenticity & Warranty
- All Leora Selene jewellery is made from genuine 925 sterling silver and certified gemstones.
- Limited warranty covers manufacturing defects and plating issues for 6 months from delivery.